Definitions

MypersonalBudapest is a touristic service belonging to Annovák unlimited partnership. The company is incorporated in the register of companies in Hungary under the number 01-06727868 and has its registered office at Nap utca 28 , 1185 Budapest, Hungary. The company provides to the Customer a service for reservation of activities, and other travel arrangements.

Customer means a person (natural or legal) using the services of MypersonalBudapest.com . In case the Customer is a natural person it has to be an adult according to the law of the Hungarian Republic (18 years of age) and according to the law of its home country. Group means the organised group of Customers, represented by Leader.

Leader (leader of the Group) means a person (natural or legal) making the reservation on behalf of Customers organised into the Group. The Leader is responsible for communication between MyPersonalBudapest.com and the Group members.

Activity means a social event arranged by MyPersonalBudapest.com. It doesn't include accommodation. Reservation form is the electronic sheet operated on the web page of MyPersonalBudapest.com. Its submission to the MyPersonalBudapest.com means a contractual offer with all legal consequences. In the case when Customer or Leader is a legal person, it has to be signed by a person authorised to act on its behalf. Supplier means a person or persons providing the Services or their agents or employees.

Supplier means a person (natural or legal) participating (partially or fully) in the realisation of any programs part of the services provided by MypersonalBudapest, or helping in any ways in the services provided by MypersonalBudapest. Such supplier may include the followings (not exclusively): persons providing a car or a bus for city-tours, persons providing any meals, persons organising a folklore program, boat companies, art-craft artists, wine-makers, tour-guides, etc.

Conclusion of the contract

The reservation by the Customer of any services provided by MypersonalBudapest and defined on the present website is considered as a declaration of intent for using the services defined on the present web-site. The contractual conditions related to the using of the services shall be defined according to the followings: MypersonalBudapest sends the contractual conditions related to the using of the services in writing to the Customer after the reservation request has been filled by the Customer. The contract between the parties is concluded by the written confirmation of the contractual conditions by both Parties. The contract constitutes the entire agreement between the Parties concerning the subject matter hereof and supersede all prior and other agreements, undertakings, negotiations and discussions.

Should any provision of the contract be invalid or legally unenforceable, or if a court of competent jurisdiction or a competent authority establishes the invalidity or the absence of the legal enforceability thereof, it shall not affect the validity and enforceability of the other provisions of the contract unless the Parties would not have entered into the contract without such invalid unenforceable provision, and the Parties shall fully co-operate in good faith to substitute such provisions with a mutually acceptable, valid and legally enforceable provision.

The present Terms and Conditions shall be applied to all matters not regulated in the contract.

The contract related to the Service of MypersonalBudapest.com is effective and shall come into force when the Customer accepts "MypersonalBudapest.com"’s detailed personal offer (the contractual conditions) and informs MypersonalBudapest.com about the acceptation by e-mail, unless specified otherwise or unless different arrangements are agreed upon in a specific case. MypersonalBudapest ‘s confirmation e-mail shall include the detailed information and documentation relevant to the Customer's order, the price calculation and the term in which the payment is due. The Customer shall check all the details of the order as described in the confirmation e-mail, because any late complaints shall not be taken into consideration and MypersonalBudapest.com is not liable for any loss or damage arising from the negligence of the Customer. Availability of the services ordered by the Customer is not guaranteed until MypersonalBudapest.com receives the price calculated in the confirmation e-mail. Payment conditions are described in personal offer sent by MypersonalBudapest. If the price is not paid in the term set fourth in the confirmation e-mail, MypersonalBudapest.com reserves the right to cancel Customer's travel arrangements and to withdraw from the contract. Whereas all Services and Activities are provided by MypersonalBudapest.com´s Suppliers, MypersonalBudapest.com is not responsible for its actual availability. In the case when MypersonalBudapest.com is unable to make arrangements as ordered by Customer in the Reservation form, it would inform the Customer immediately and offer him an alternative arrangement. Whereas the substantial change of the Customer's order would occur and it would also affect the price, the contract is concluded in such a case only upon payment of the price, which means the Customer's consent with the change of the order. MypersonalBudapest.com does however reserve the right to make minor changes of the arrangements set fourth in the Customer's order, provided that this would not affect the price and the quality of the Services and will inform Customer as soon as possible of any such changes (this would mean e.g. the change of the Supplier or time schedule). MypersonalBudapest.com may offer price discount for the Customer in case it is justified by the nature of any changes. MypersonalBudapest.com also reserves the right to change or to cancel the Service in a case it should not comply (by the fault of the Supplier) the safety, hygienic or other standards required by Hungarian legislature. In such a case Article 2.6. shall apply appropriately and/or MypersonalBudapest.com shall reimburse the relevant portion of the price to the Customer. Upon the acceptance of these terms and conditions the Customer is obligated to follow terms and conditions of MypersonalBudapest.com ´s Suppliers when using the Services or participating on the Activities.

Safety

MypersonalBudapest.com shall provide the Customer by all necessary safety equipment if the usage of such safety equipment is required by Hungarian legislature or recommended by Supplier. The Customer hereby confirms that he/she will observe all safety instructions and legal regulations provided by MypersonalBudapest.com or the Supplier. MypersonalBudapest.com is not liable for any loss or damage arising from the negligence of the Customer, or any other misuse of the Service caused by the Customer. MypersonalBudapest.com also reserves the right to cancel the performance of the Service or exclude any persons from Service in the case Customers do not observe relevant safety instructions and/or legal regulations without the right for indemnity.

Liability

MypersonalBudapest.com’s Suppliers have the liability for constancy and quality of Services provided by MypersonalBudapest.com ’ Suppliers. MypersonalBudapest.com has no liability for any legal and/or factual aspect of the Service ordered by Customer, except of that arising from booking and it excludes the liability for any loss or damage, personal injury, harm or death, which results from the Supplier’s Service or which is in connection with the Suppliers’ Service. Whereas all Services are provided by MypersonalBudapest.com ´s Suppliers, MypersonalBudapest.com do not provide the assurance that they are maintained or operated in the manner as presented by the Supplier or in compliance with safety, hygienic or other standards required by Hungarian legislature. Therefore MypersonalBudapest.com excludes any liability for a false representation or breach of implied warranties of any kind and does not accept liability for any loss or harm arising thereof. MypersonalBudapest.com also excludes any liability for an act of omission beyond its control or an influence of force major.

Due to the fact that MypersonalBudapest.com fulfils the services offered by the usage and participation of Suppliers, consequently MypersonalBudapest.com is not liable for the damages and delays arising from the default, the misperformance or delayed performance of the Supplier.

Insurance

Customer uses the touristic services transmitted or organised by MypersonalBudapest.com for Customer’s own responsibility. However, Services provided by MypersonalBudapest.com do not mean for the Customer any relevant risk. MypersonalBudapest.com does not provide any insurance. Therefore it is the responsibility of the Customer to insure himself properly in dependence on a sort of planned activities and especially in respect to the ordered Services. MypersonalBudapest.com reserves the right to cancel this contract or particular Service, 20 days before the commencement day of Service without refund or the right for an indemnity in case the Customer is not insured to cover all risks arising or associated with this contract, Service or Activity in particular.

Accommodation

MypersonalBudapest.com is not providing accommodation services to The Customer. MypersonalBudapest.com only recommends some accommodations to The Customer. MypersonalBudapest.com is not liable for any complain of the Customer towards the accommodation chosen by the Customer based on MypersonalBudapest.com’s recommendation. MypersonalBudapest.com is not liable for loss or damage related neither to the accommodation, nor for the availability and conditions of the accommodation itself. The Customer agrees to settle with the accommodation’s management any extraordinary expenses arising from specific accommodation services or damage (including loss) on the accommodation property.

Price, payment and invoice

The prices displayed on www.mypersonalbudapest.com are approximate. However, the prices give the Customer a realistic idea about the price of the Customer’s tour.
MypersonalBudapest.com is not able to give a fixed per person price on the website because:

1. the tours are tailor made to suit the Customer’s personal taste

2. the price of a tour depends on the number of participants.

The final price of the Customer’s tour will be given in the Customer’s personalized offer after the Customer submits the reservation request. Payment conditions will be included. By accepting the personalized tour offer the Customer confirms the booking, which means the Customer accepts the price and the conditions communicated in the offer.

Normally the participation fee is due upon arrival. As MypersonalBudapest needs to cover some costs in advance, in some cases MypersonalBudapest might ask the Customer for a deposit paid online. This depends on the number of participants coming, and will be discussed via mail/on phone before the Customer’s arrival to Hungary.

MypersonalBudapest.com accepts payment by cash in EURO or USD or HUF. The Customer shall pay the total price upon arrival except for if MypersonalBudapest.com and The Customer have agreed in a deposit due by an arranged date.

Amendments

MypersonalBudapest.com does not charge any fees for changes and amendments of the travel arrangements. Amendments shall be made only in writing. In the case when MypersonalBudapest.com is unable to change the travel arrangements after Customer's reservation according to the new requirements of the Customer and the Customer doesn't accept the original travel arrangements, MypersonalBudapest is entitled to cancel the whole order.

Cancelation

Customer has the right to cancel travel arrangements at any time by a written notice. MypersonalBudapest does not have to pay back the deposit (if it is due) to the Customer when the Customer’s Cancelation occurs after The Customer has paid the deposit.

Late arrival and delays

MypersonalBudapest.com reserves the right to cancel Services without refund in case of late arrival or absence of the Customer.

In the case if any delays occur due to cases for which Customer is not responsible (eg. delay of the airplane), Parties shall cooperate in order to modify the date confirmed in writing by common consent.

Amendments and cancelations made vox

MypersonalBudapest.com reserves the right to amend or cancel Customer's travel arrangements in case of force major, which include war, threat of war, riots, civil strike, terrorist activity, natural or nuclear disasters, fire and other similar circumstances beyond MypersonalBudapest.com ´s control. If any of these occurs earlier than 3 days before the first day of service provided by MypersonalBudapest.com MypersonalBudapest.com is obliged to refund the deposit paid by The Customer. In other cases MypersonalBudapest.com is not obliged to refund the deposit. MypersonalBudapest.com shall also amend or cancel Customer's travel arrangements in case the Customer's health conditions may affect his/her or others well-being negatively or MypersonalBudapest.com considers any of the Services too dangerous or inappropriate.

General obligations of the parties

The Customer is obliged to pay the price as agreed, to follow the instructions of its guide or instructor, to indemnify all induced damages and to arrive in time to the specified place for starting the ordered holiday properly. MypersonalBudapest.com is obliged to facilitate the Services as agreed, in defined and agreed standards. MypersonalBudapest.com is also obliged to provide Customer with all necessary information.

Claims and complains

Customer is supposed to solve the claims and complains in respect to the specific Services with the relevant Supplier. In case the Customer is unable to do so from the reasons of objective nature, the claims and complains should be submitted to MypersonalBudapest.com either using the phone number+36 70-428-8848, or to the mail address of MypersonalBudapest.com. The claims and complains shall indicate all the relevant information. MypersonalBudapest.com shall inform the Customer about its claim resolution not later then 30 days from the submission of the claim to MypersonalBudapest.com .

Privacy policy

MypersonalBudapest.com saves Customer's personal data according to the Act. Nr. 63/1992. The Customer agrees that it should be used for the marketing purposes, however MypersonalBudapest.com is not entitled to provide them to any third party. The Customer is entitled to ask for his/her personal data and for its change or deletion.

Governing law and arbitration

These Terms And Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Hungary.

For questions not regulated herein the provisions of the Civil Code of Hungarian Republic shall apply.

Any dispute or difference between the parties relating to the rights or obligations of the parties under this Terms And Conditions as well as to validity, interpretation or termination of the contract between parties shall be referred to the Competent Court of Budapest.

The Hungarian Laws and the Hungarian legal system as the foundation for the present Terms and Conditions have been harmonised with the legal system of European Union.